PRIVACY POLICY

At Bob’s Vape Smoke Shop, your privacy matters. We are committed to protecting your personal information and being transparent about how we handle the data you share with us. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it safe. By using our website and services, you agree to the practices outlined below.

We may revise this Privacy Policy periodically, so we encourage you to review it regularly to stay updated on how we protect your information.

Information We Collect and How We Use It

To serve you better and improve your shopping experience, we collect several types of information:

Personal Information

When you create an account, place an order, or subscribe to our updates, we may collect details such as your:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

This information is used to process your orders, provide customer support, and keep you informed about your account and our offerings.

Payment Information

Your payment details are handled securely by our trusted payment partners. We do not store your full credit card information on our servers. This adds an additional layer of security and ensures your sensitive information remains protected.

Usage Data

We automatically gather certain non-identifiable information when you browse our website. This includes:

  • Browser type

  • IP address

  • Device information

  • Pages visited

This data helps us understand how visitors interact with our site and helps us improve usability, content, and features.

Cookies and Tracking Technologies

To enhance your browsing experience, we use cookies and similar technologies. Cookies help:

  • Remember your preferences

  • Keep your session active

  • Analyze traffic and user behavior

You can choose to accept or decline cookies through your browser settings. Keep in mind that disabling cookies may limit some functionalities on our website.

Information Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share it with trusted third-party providers who assist us in:

  • Fulfilling orders

  • Processing payments

  • Providing customer support

  • Sending updates or newsletters

These partners are contractually bound to use your information only for the purposes we specify and to keep it secure.

We may also disclose information when legally required to do so, or when such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend our rights and property

  • Ensure the safety of our customers and the public

Data Security

We prioritize the security of your personal information. To protect your data, we implement:

  • SSL encryption for secure communication

  • Firewalls and access controls

  • Regular security audits

While we strive to use commercially acceptable means to safeguard your data, no online transmission or storage method is 100% secure. We cannot guarantee absolute protection, but we stay up to date with best practices and respond promptly to any concerns.

External Links

Our website may contain links to third-party websites. Please note:

  • We are not responsible for the privacy policies or content on those external sites.

  • Visiting external websites is at your discretion, and we recommend reviewing their privacy policies before sharing your personal information.

Children’s Privacy

Our services are intended only for individuals 18 years and older. We do not knowingly collect personal data from minors. If you believe a child under 18 has submitted personal information to us, please contact us immediately. We will take swift action to delete that data from our systems.

Contact Us

Have questions, concerns, or feedback about our Privacy Policy? We’re here to help. Reach out to our friendly customer support team — your privacy and satisfaction are our priority.